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What size bows do you offer?
How long does it take to process orders?
Are your bows heated sealed to prevent fraying?
Do you offer refunds or accept exchanges?
What if an item is on backorder or out of stock?
What forms of payment do you accept?


What size bows do you offer?
We offer 2 inch, 3 inch and 4 inch bows. We recommend 2 inch bows for infants, 3 inch bows for toddlers and 4 inch bows for girls. If your little one has pigtails we recommend the 2 inch infant bows.

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How long does it take to process orders?
All bow orders or combination of bows, ribbon and clothing are processed within 10 - 15 business days (excluding weekends and holidays). All orders placed on Saturday or Sunday are received on Monday's. Large orders of 15 or more bows will take an additional 5 -10 business days (excluding weekends and holidays) to process.

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Are your bows heated sealed to prevent fraying?
Yes, all our bows are heat sealed to prevent fraying.

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Do you offer refunds or accept exchanges?
No, because all bows are custom made we do not accept exchanges or offer refunds. All sales are final.

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What if an item is on backorder or out of stock?
If an item you order becomes out of stock or on backorder you will be issued a refund for that item.

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What forms of payment do you accept?
We accept visa, mastercard, american express, discover through Paypal.

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Last Updated: 19 Sep 2010 10:30:27 PDT home  |  about  |  terms  |  contact
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